[vc_row][vc_column css_animation=”none” offset=”vc_col-lg-8 vc_col-md-8 vc_col-xs-12″ bbvcedo_medium_css=”.vc_custom_1508455541174{padding-right: 20px !important;padding-left: 20px !important;}” bbvcedo_x_large_css=”.vc_custom_1508455541170{padding-top: 0px !important;padding-right: 60px !important;padding-left: 0px !important;}” bbvcedo_small_css=”.vc_custom_1508455541176{padding-right: 10px !important;padding-left: 10px !important;}”][vc_row_inner bbvcedo_small_css=”.vc_custom_1522175961516{margin-top: -15px !important;}” bbvcedo_x_large_css=”.vc_custom_1522175961513{margin-bottom: 0px !important;}”][vc_column_inner][vc_custom_heading text=”Tenant Handbook” font_container=”tag:h1|font_size:50|text_align:left|color:%23d19c28|line_height:110%25″ google_fonts=”font_family:Exo%3A100%2C100italic%2C200%2C200italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” css=”.vc_custom_1678442719538{padding-bottom: 20px !important;}” bbvcedo_x_large_csstypo=”.bb_custom_1678442714596{letter-spacing:-0.5px!important;}” bbvcedo_small_css=”.vc_custom_1678442719540{margin-top: -10px !important;margin-right: 0px !important;margin-bottom: -5px !important;margin-left: -10px !important;padding-right: 0px !important;padding-left: 0px !important;}” bbvcedo_small_csstypo=”.bb_custom_1678442714597{font-size:33px!important;}”][vc_column_text bbvcedo_small_css=”.vc_custom_1523375112114{margin-left: -10px !important;}” bbvcedo_x_large_csstypo=”.bb_custom_1523375111024{line-height:145%!important;font-size:24px!important;}” bbvcedo_small_csstypo=”.bb_custom_1523375111024{line-height:130%!important;font-size:20px!important;}” bbvcedo_x_large_css=”.vc_custom_1523375112112{margin-bottom: 20px !important;}” bbvcedo_large_csstypo=”.bb_custom_1523375111024{letter-spacing:-0.7px!important;}”]Download your handbook to find out everything you need to know about our properties and services and what is expected from you as a tenant.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner content_placement=”middle” bbvcedo_x_large_css=”.vc_custom_1523375750667{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 35px !important;margin-left: 0px !important;}” bbvcedo_small_css=”.vc_custom_1523375750670{margin-right: -10px !important;margin-left: -10px !important;padding-right: 0px !important;padding-left: 0px !important;}”][vc_column_inner width=”1/4″ bbvcedo_x_large_css=”.vc_custom_1522175640841{background-color: #333333 !important;}”][vc_single_image image=”342″ img_size=”full” alignment=”center” bbvcedo_x_large_css=”.vc_custom_1687259292231{margin-bottom: 0px !important;padding-top: 30px !important;padding-bottom: 30px !important;}” bb_tab_container=”” el_id=”imagefix”][/vc_column_inner][vc_column_inner width=”3/4″ bbvcedo_x_large_css=”.vc_custom_1536666551778{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #ffd300 !important;}”][dt_default_button link=”url:https%3A%2F%2Fgicms2.co.uk%2Fwp-content%2Fuploads%2F2019%2F07%2FNew-BB-Welcome-Pack.docx||target:%20_blank|” size=”custom” font_size=”18″ icon_size=”18″ button_padding=”16px 24px 16px 24px” border_radius=”3px” default_btn_bg_color=”#674f87″ bg_hover_color=”#00b3ba” icon=”JTNDaSUyMGNsYXNzJTNEJTIyZmElMjBmYS1hcnJvdy1jaXJjbGUtcmlnaHQlMjIlM0UlM0MlMkZpJTNF” css=”.vc_custom_1563962744659{margin-top: 0px !important;margin-bottom: 0px !important;}”]DOWNLOAD HANDBOOK[/dt_default_button][/vc_column_inner][/vc_row_inner][vc_row_inner bbvcedo_small_css=”.vc_custom_1522176079068{margin-right: -10px !important;margin-left: -10px !important;padding-right: 0px !important;padding-left: 0px !important;}” bbvcedo_medium_css=”.vc_custom_1522176079067{margin-right: 0px !important;margin-left: 0px !important;}” bbvcedo_x_large_css=”.vc_custom_1522176079065{margin-right: 0px !important;margin-bottom: 30px !important;margin-left: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}” css=”.vc_custom_1522176079065{background-color: #ededed !important;border-radius: 5px !important;}”][vc_column_inner bbvcedo_x_large_css=”.vc_custom_1508451664505{margin-right: 0px !important;margin-left: 0px !important;padding-top: 10px !important;padding-right: 30px !important;padding-bottom: 10px !important;padding-left: 30px !important;}” bbvcedo_small_css=”.vc_custom_1508451664511{padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” offset=”vc_col-xs-12″ bbvcedo_medium_css=”.vc_custom_1508451664509{margin-right: 0px !important;margin-left: 0px !important;padding-right: 20px !important;padding-bottom: 0px !important;padding-left: 20px !important;}”][vc_custom_heading text=”My Tenancy” font_container=”tag:h2|font_size:27|text_align:left|color:%23333333|line_height:130%25″ google_fonts=”font_family:Exo%3A100%2C100italic%2C200%2C200italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” bbvcedo_small_css=”.vc_custom_1522174545560{margin-top: -10px !important;}”][vc_column_text bbvcedo_x_large_css=”.vc_custom_1522174580924{margin-bottom: 10px !important;}”]Your tenancy or lease sets out your rights and responsibilities as our resident. Here are some of the important areas you will need to know about.[/vc_column_text][dt_vc_list]
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Your Tenancy Agreement
Your rights and responsibilities as our resident and ours as your landlord.
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Altering Your Home
If you’re a secure or assured tenant (but not an assured Shorthold tenant), you have the right to alter your home providing you get our written permission first.
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Sub-letting & Lodgers
If you are secure or assured tenant (only) and are considering sub-letting part of your home or taking in a lodger, please ensure you familiarise yourself with our rules to make sure you do not breach your tenancy conditions. Assured Shorthold tenants cannot sublet.
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Your Right to Buy Your Home
If you are a secure or assured tenant (only) you may be eligible to buy your home under the Government’s ‘Right to Buy Scheme’.
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Update My Details
We need up-to-date details about you and your household, so that we can carry on providing you with homes and services that meet your needs.
[/dt_vc_list][/vc_column_inner][/vc_row_inner][/vc_column][vc_column offset=”vc_col-lg-4 vc_col-md-4 vc_col-xs-12″ bbvcedo_medium_css=”.vc_custom_1523375424674{margin-right: 0px !important;margin-left: 0px !important;border-right-width: 0px !important;border-left-width: 0px !important;padding-right: 20px !important;padding-left: 20px !important;border-left-color: rgba(0,0,0,0.01) !important;border-right-color: rgba(0,0,0,0.01) !important;}” bbvcedo_x_large_css=”.vc_custom_1523375424673{margin-top: -70px !important;border-left-width: 1px !important;padding-left: 30px !important;border-left-color: #d3d3d3 !important;border-left-style: solid !important;}” bbvcedo_small_css=”.vc_custom_1523375424675{margin-right: 0px !important;margin-left: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}”][vc_single_image image=”279″ img_size=”full” alignment=”right” bbvcedo_medium_cssshow_hide=”no” bbvcedo_small_cssshow_hide=”no” css=”.vc_custom_1522174317870{margin-top: -50px !important;margin-right: -70px !important;margin-left: -30px !important;}”][vc_row_inner css=”.vc_custom_1523375360952{margin-top: 20px !important;padding-right: 25px !important;padding-bottom: 30px !important;padding-left: 25px !important;background-color: #00b3ba !important;border-radius: 5px !important;}” bbvcedo_large_css=”.vc_custom_1523375360953{padding-right: 15px !important;padding-left: 15px !important;}” bbvcedo_medium_css=”.vc_custom_1523375360954{margin-top: 70px !important;margin-right: 0px !important;margin-left: 0px !important;}” bbvcedo_small_css=”.vc_custom_1523375360954{margin-top: 70px !important;margin-right: 0px !important;margin-left: 0px !important;padding-right: 5px !important;padding-left: 5px !important;}”][vc_column_inner][vc_custom_heading text=”Housing Benefits” font_container=”tag:h2|font_size:36|text_align:left|color:%23ffffff|line_height:120%25″ google_fonts=”font_family:Exo%3A100%2C100italic%2C200%2C200italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” bbvcedo_small_csstypo=”.bb_custom_1523375948091{font-size:30px!important;}”][vc_column_text]If you receive housing benefit, you can arrange for your local council to pay your benefit directly to us. Visit your local council’s website to find out more about housing benefit, or you can use the handy calculator by following the link below.[/vc_column_text][dt_default_button link=”url:http%3A%2F%2Fwww.entitledto.co.uk%2F||target:%20_blank|” size=”custom” font_size=”18″ icon_size=”18″ button_padding=”16px 24px 16px 24px” border_radius=”3px” default_btn_bg_color=”#674f87″ icon=”JTNDaSUyMGNsYXNzJTNEJTIyZmElMjBmYS1hcnJvdy1jaXJjbGUtcmlnaHQlMjIlM0UlM0MlMkZpJTNF” css=”.vc_custom_1522883180919{margin-top: -10px !important;}”]CALCULATOR[/dt_default_button][/vc_column_inner][/vc_row_inner][vc_row_inner css=”.vc_custom_1523375448782{margin-top: 10px !important;}” bbvcedo_x_large_css=”.vc_custom_1523375448784{padding-left: 0px !important;}” bbvcedo_medium_css=”.vc_custom_1523375448785{margin-right: 0px !important;margin-left: 0px !important;}” bbvcedo_small_css=”.vc_custom_1523375448786{margin-right: 0px !important;margin-left: 0px !important;}”][vc_column_inner bbvcedo_x_large_css=”.vc_custom_1508442103592{margin-left: 0px !important;padding-bottom: 10px !important;padding-left: 0px !important;}”][vc_custom_heading text=”Get the Allpay app” font_container=”tag:h2|font_size:28|text_align:left|color:%23333333|line_height:120%25″ google_fonts=”font_family:Exo%3A100%2C100italic%2C200%2C200italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” css=”.vc_custom_1508441453202{padding-bottom: 10px !important;}” bbvcedo_x_large_css=”.vc_custom_1508441453206{margin-left: -10px !important;padding-left: 0px !important;}”][/vc_column_inner][/vc_row_inner][vc_row_inner bbvcedo_small_css=”.vc_custom_1523375617976{margin-right: 0px !important;margin-left: 0px !important;}” bbvcedo_medium_css=”.vc_custom_1523375617975{margin-right: 0px !important;margin-left: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}”][vc_column_inner width=”1/6″ bbvcedo_x_large_css=”.vc_custom_1508442696183{margin-top: 0px !important;padding-top: 0px !important;padding-right: 5px !important;padding-left: 5px !important;}” offset=”vc_col-lg-4 vc_col-md-12 vc_col-xs-4″][vc_single_image image=”226″ img_size=”full” onclick=”custom_link” img_link_target=”_blank” bbvcedo_x_large_css=”.vc_custom_1687259329956{margin-top: -15px !important;margin-right: -15px !important;margin-left: -15px !important;padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}” link=”http://itunes.apple.com/us/app/allpay/id500135368?mt=8″ el_id=”imagefix” bb_tab_container=””][/vc_column_inner][vc_column_inner width=”1/6″ bbvcedo_x_large_css=”.vc_custom_1508442707936{margin-top: 0px !important;padding-top: 0px !important;padding-right: 5px !important;padding-left: 5px !important;}” offset=”vc_col-lg-4 vc_col-md-12 vc_col-xs-4″][vc_single_image image=”228″ img_size=”full” onclick=”custom_link” img_link_target=”_blank” bbvcedo_x_large_css=”.vc_custom_1687259341787{margin-top: -15px !important;margin-right: -15px !important;margin-left: -15px !important;padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}” link=”https://market.android.com/details?id=net.allpay.consumer.allpay” el_id=”imagefix” bb_tab_container=””][/vc_column_inner][vc_column_inner width=”1/6″ bbvcedo_x_large_css=”.vc_custom_1508442734694{margin-top: 0px !important;padding-top: 0px !important;padding-right: 5px !important;padding-left: 5px !important;}” offset=”vc_col-lg-4 vc_col-md-12 vc_col-xs-4″][vc_single_image image=”231″ img_size=”full” onclick=”custom_link” img_link_target=”_blank” bbvcedo_x_large_css=”.vc_custom_1687259349700{margin-top: -15px !important;margin-right: -15px !important;margin-left: -15px !important;padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}” link=”http://www.windowsphone.com/s?appId=232e6434-a434-451d-9fb4-ee48ff7741f0″ el_id=”imagefix” bb_tab_container=””][/vc_column_inner][/vc_row_inner][vc_row_inner bbvcedo_large_cssshow_hide=”no” bbvcedo_medium_cssshow_hide=”no” bbvcedo_small_cssshow_hide=”no”][vc_column_inner width=”1/2″][vc_column_text bbvcedo_x_large_css=”.vc_custom_1522943136069{margin-bottom: 0px !important;}” bbvcedo_x_large_csstypo=”.bb_custom_1522943134840{font-size:14px!important;}”]
APPLE QR CODE
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ANDROID QR CODE
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